Mentalyc vs Upheal
Updated October 23, 2026
Therapists usually pick an AI note tool based on how it fits their week: how many sessions they run, which records system they keep, and whether they want to switch systems at all. Mentalyc and Upheal both write progress notes from a recorded session and both post their prices, but Mentalyc sells tiers capped by note count to clinicians who keep their EHR, while Upheal pairs uncapped notes with an EHR the whole practice can move onto. Your caseload and your plans for the current EHR settle most of this decision.
Our analysts compared Mentalyc and Upheal on price, note limits, EHR fit, free options, and results, using the HIR review of each company and each vendor's pricing page checked today. In the following sections, we compare them in one table, describe the therapist each one suits, and list what Upheal released in September.
Mentalyc vs Upheal at a glance, October 2026
| What buyers weigh | Mentalyc | Upheal |
|---|---|---|
| Published price | Billed annually, Mini is $14.99 per month for 40 notes, Basic is $29.99 for 100 notes, Pro is $59.99 for 160 notes, and Super is $99.99 for 330 notes with group therapy notes. | AI Notes is $39 per month with unlimited sessions, and the AI Assistant Pro add-on is another $39 per month. The EHR costs $1 per session, or $99 per month for EHR Pro with Assistant Pro included. |
| Pricing model | Per-clinician tiers set by monthly note volume, with a lower rate on yearly billing. | A flat monthly fee for notes, with the EHR charged per session or at one flat monthly rate. |
| What drives cost | For Mentalyc, cost depends on your plan, the number of notes each month, whether you see couples, families, children or groups, and annual or monthly billing. | Clinician count, sessions on the per-session EHR, the Assistant Pro add-on, and per-use fees for insurance claims, eligibility checks, and card payments. |
| What you buy | An AI note writer for therapy sessions that sends notes to the EHR you keep, such as SimplePractice, TherapyNotes, or Jane. | AI notes with no session cap, plus an optional full EHR with scheduling, payments, and insurance claims. |
| Note limits | Each plan caps notes per month, from 40 on Mini to 330 on Super. | The AI Notes plan has no session limit. Clear edge |
| Trying it first | A 14-day free trial. | A free plan, and a 30-day money-back guarantee on paid plans. Clear edge |
| Note results | Scores 7.2 for time saved on notes. | Scores 7.6 for note time saved. Higher score |
| Product depth | Scores 7.5 for its therapy documentation product. | Scores 7.9 for its AI notes and optional EHR. Higher score |
| Getting started | Scores 8.2 for getting started. | Scores 8.4 for getting a practice running. |
| What you need first | Not published | Someone who owns templates and setup, plus client consent to record sessions. |
| Deal-breaker | Not published | Your clients will not agree to recording or dictation. |
| Pricing clarity score | 9.3 Clearer pricing | 9.0 |
| HIR overall score | 7.8, Recommend. | 8.1, Recommend. Higher score |
| Best for | Solo therapists and counselors who want notes written from the session. | Solo therapists and small groups that want uncapped AI notes at a posted flat price. |
| Not a fit for | Large behavioral health organizations that need enterprise contracts and analytics. | Residential, inpatient, and addiction treatment programs that need facility tools. |
Which fits which buyer
Count your monthly sessions before you compare tiers.
Choose Mentalyc if
- You keep SimplePractice, TherapyNotes, or Jane and want notes sent to the chart.
- You see few enough clients that a capped tier costs less than a flat fee.
- You run group sessions and want group notes on the Super plan.
Choose Upheal if
- You want to begin on a free plan.
- You carry a full caseload and want no cap on notes.
- You may move scheduling, payments, and claims into one EHR later.
Verdict
Upheal scores higher and suits therapists with full caseloads or a plan to replace their EHR. Mentalyc suits solo clinicians who keep their current system and see few enough clients that a lower tier covers them.
A light caseload on Mentalyc's smallest tier costs less than Upheal's paid notes plan, so check your note count against both price lists.
What Upheal shipped in September 2026
Upheal: Upheal added an import tool on September 30, 2026 that takes the export from a previous EHR, splits it into documents, and files each one in the right client chart. On September 21, 2026, it let clinicians talk to its assistant by voice and expanded the practice reports it had launched days earlier.
Ask Upheal whether the import handles the export format your current EHR produces.
Methodology
Each row comes from the HIR reviews of Mentalyc and Upheal, scored under the HIR method, and from each vendor's public pricing where it exists. Any published price for Mentalyc or Upheal was checked on that vendor's own site on October 23, 2026.
A green check marks a clear edge for Mentalyc or Upheal only where their review scores differ by at least 0.3 points or the two reviews show a plain difference. Rows with nothing published for either Mentalyc or Upheal are left out, and time to full value for each adds up the rollout stages in its review.
Sources
- HIR review of Mentalyc and HIR review of Upheal
- Mentalyc pricing, checked October 23, 2026
- Upheal pricing, checked October 23, 2026
- Bring your records over from your previous EHR, September 30, 2026
- Speak to Upheal Assistant and get more out of Reports, September 21, 2026