Company leader
Jaideep Tandon
Chairman and CEO
Infinx
Jaideep Tandon is the chairman and chief executive of Infinx, a revenue cycle management company with headquarters in Cupertino, California, and Mumbai, India, that combines AI software with billing specialists to handle prior authorizations, claims, and denials for US hospitals and physician groups. An electrical engineer from a family of Indian technology manufacturers, he co-founded Infinx in 2012 with his brothers. Tandon believes providers should demand measurable results from revenue cycle vendors, and he is trying to automate as much of prior authorization as software allows while keeping people on the phone for the cases that need them.
A Family of Engineers in India
Tandon grew up in a family of engineers. His father manufactured disk drives and floppy disks in India and shipped them around the world, Forbes India reported. Jaideep and his brothers, Sandeep and Sudeep, later started Infinx together. He describes himself as an electrical engineer, entrepreneur, and angel investor with more than 20 years of experience, and he is a director at the family's Tandon Group.
Entering Health Care by Chance
"I come from a technology background in engineering, with a focus on doing back office work over the years in hardware and software," Tandon told HIStalk in 2025. "Our entry into healthcare happened by chance, where somebody we were talking to said, can you guys help us out on medical transcription? We said sure, why not?" The brothers founded Infinx in 2012 and signed 75 customers within 18 months, according to Forbes India.
Growing Infinx From Cupertino and Mumbai
Infinx's revenue grew from ₹585.64 crore in fiscal 2023 to ₹880.16 crore in fiscal 2024, all of it from US customers, Forbes India reported. KKR took a significant minority stake in 2024, and by mid-2025 the company had about 8,000 employees across the US, India, and the Philippines and had made six acquisitions, including the health care revenue cycle business of i3 Verticals for $96 million, Sudeep Tandon told Mergermarket.
Arguing for Outcomes Over Effort
In the HIStalk interview Tandon said "fax is still the lowest common denominator of communicating, which is absurd," and argued that "our customers should demand outcomes" from revenue cycle vendors. He was also frank about the limits of automation: "Sometimes the ugly truth is that it will require somebody picking up the phone." Even so, "if it is 80% effective, it's a lot better than where some of the health systems are today."
He made a similar case in a 2022 Forbes article on patient costs, opening with, "Some say the American healthcare system is beyond repair. I don't agree."