Clinicians and medical groups shopping for an AI scribe, software that listens to a visit and drafts the note, often choose between Heidi Health and Suki. Heidi lets an individual clinician sign up and start on a free plan. Suki is sold to health systems and medical groups that want the note filed straight into their EHR, with voice dictation and orders in the same assistant.
Independent clinicians and small groups who want to try an AI scribe free before paying
Health systems that need deep Epic write-back from an enterprise vendor with long U.S. references
Health systems and medical groups that want ambient notes written into Epic, Oracle Health, athenahealth, or MEDITECH
Solo clinicians who want to sign up for a free scribe today without talking to sales
| Axis | Heidi Health | Suki |
|---|---|---|
| Starting without a sales call | Stronger A clinician can start on Heidi's free plan the same day, and the paid Clinician plan has a 14-day free trial. |
Suki is sold to groups and health systems, with no public price on suki.ai. |
| Filing the note in the EHR | EHR integration comes on paid plans, and many clinicians on the free plan copy the note into their chart. | Stronger Suki writes notes into Epic, Oracle Health, athenahealth, and MEDITECH. |
| Voice commands and orders | Heidi drafts the note from the recorded consultation for the clinician to review and edit. | Stronger Clinicians can edit the note, place orders, and send patient instructions by voice. |
| Letters and handouts | Stronger Heidi drafts referral letters and patient handouts from the same consultation as the note. |
Suki's output centers on the note, orders, and patient instructions. |
| Getting clinicians started | Stronger Clinicians sign up and record their first visit on their own, Heidi's highest mark at 8.0. |
Going live takes EHR integration work, a patient consent process, and a clinical owner for templates. |
| Time saved on notes | Heidi scores 7.7 for documentation time saved, with most use among independent clinicians and small groups. | Stronger Suki scores 7.9 for documentation time saved, and the company says more than 350 health systems use it. |
| Knowing what you will pay | Similar Plans and features are listed on heidihealth.com, and Teams plans are quoted. |
Similar Cost depends on clinician seats, the EHR integration, and which features are switched on. |
| Building it into other software | Heidi sells directly to clinicians and organizations. | Stronger Health software companies can add Suki's ambient notes to their own products through its developer platform. |
“Heidi - literally saving me about 2 hrs of charting each evening and I feel so much more free to dive into complex patients with that extra time”
DrCapeBreton · r/FamilyMedicine · · source
“the Heidi website works so I just copy an paste into the chart. That said the formatting doesn't work with EPIC and everything in Bold ends up with weird text markup around it”
Dr_Gomer_Piles · r/medicine · · source
“I’ve been using Suki- not sure of the cost since my employer pays it and it’s bundled into my expenses somewhere. Overall, it has been life changing for me and a huge time saver.”
bassejm0 · r/medicine · · source
“I've used Suki. Hated it. Fun for the HPI but for the A/P produced this bloated paragraph format that's probably cool looking to patients but useless for other providers except for really simple problems.”
Countenance · r/FamilyMedicine · · source
Heidi Health is for an independent clinician or small group that wants to try an AI scribe today on a free plan, and can live with copying the note into the chart until it pays for an integration. Suki is for a health system or medical group that wants the note filed in Epic, Oracle Health, athenahealth, or MEDITECH, with voice orders and dictation from the same assistant.
Walk away from Heidi if your organization does not let clinicians sign up for software on their own. Walk away from Suki if there is no budget for EHR integration. Walk away from both if your behavioral health program needs every note checked for Medicaid compliance.