MD Clarity vs Rivet

Updated October 22, 2026

Insurers routinely pay physician groups less than their contracts promise, and the gap stays hidden unless someone checks each payment against the fee schedule. MD Clarity and Rivet both sell software that does that checking and also builds the patient cost estimates federal rules require, but they handle the next step differently once an underpayment is found: MD Clarity can add its own recovery services, while Rivet stays a software vendor and puts more weight on preparing for the next payer negotiation. Groups that need hands to work the underpayment list should weigh MD Clarity, and groups focused on leverage at contract time should weigh Rivet.

Our analysts compared MD Clarity and Rivet on their main tools, negotiation prep, recovery services, buyer fit, and setup, using the HIR review of each company and each vendor's own site. In the following sections, we compare them in one table and describe the group each one suits.

MD Clarity vs Rivet at a glance, October 2026

What buyers weighMD ClarityRivet
Pricing modelA quote for software covering estimates, denials, underpayments, and contracts, sometimes with recovery services added.Software sold by contract, with no percentage of recovered money.
What drives costClaim and payment volume, which modules you turn on, and whether recovery services are included.For Rivet, cost depends on which tools you buy, your claim volume, and the number of payers and contracts you load.
Main toolsPatient estimates, denial workflows, payer underpayment detection, and contract analytics.Contract modeling, underpayment checks, patient estimates, denial worklists, and revenue forecasts.
Negotiation prepKeeps payer contracts organized so staff can see the terms behind each payment.Compares your rates with other payers using public price files and models proposed terms before a negotiation.
Clear edge
Recovery servicesSoftware can be paired with recovery services from MD Clarity.Software only, and Rivet takes no share of the money customers recover.
Who it servesSpecialty practices and mid-sized provider groups.Specialty practices and billing companies, from orthopedics to radiology.
Money recoveredScores 7.2 for underpayment and denial recovery.
Higher score
Scores 6.9 for recovering underpayments and denials.
Product depthScores 7.0 for its range of billing accuracy tools.Scores 7.0 for its contract and pricing product.
Getting liveScores 6.7 for getting claims feeds and workflows running.Scores 7.2 for loading contracts and connecting systems.
Higher score
Time to full valueAbout 5 to 11 monthsNot published
What you need firstClaims, payment, and contract data you can share.Not published
Deal-breakerYou mainly need a full clearinghouse suite.Not published
Pricing clarity score6.4
Clearer pricing
5.8
HIR overall score6.9, Conditional.6.8, Conditional.
Best forSpecialty practices and mid-sized provider groups going after payer underpayments and denials they can appeal.Specialty practices that negotiate rates with many insurers.
Not a fit forHealth systems buying a complete claims clearinghouse and patient payment suite.Large hospitals that need a proven inpatient tool.

Which fits which buyer

Decide whether you need recovery help or negotiation help more.

Choose MD Clarity if

  • You want recovery services alongside the software.
  • You are a mid-sized specialty group with billing staff who will work the review queues.
  • You want denial workflows and underpayment lists in one place.

Choose Rivet if

  • You negotiate rates with many insurers and want to model offers first.
  • You run a billing company that chases underpayments for clients.
  • You want to keep everything you recover, with no percentage fee.

Verdict

The two score almost the same, so the choice turns on how you work. MD Clarity fits groups that want recovery help and estimates from one vendor, and Rivet fits practices and billing companies that negotiate with many payers and want contract modeling built in.

Neither posts prices, so ask each for a quote by tool and a reference in your specialty.

Methodology

Each row comes from the HIR reviews of MD Clarity and Rivet, scored under the HIR method, and from each vendor's public pricing where it exists. Any published price for MD Clarity or Rivet was checked on that vendor's own site on October 22, 2026.

A green check marks a clear edge for MD Clarity or Rivet only where their review scores differ by at least 0.3 points or the two reviews show a plain difference. Rows with nothing published for either MD Clarity or Rivet are left out, and time to full value for each adds up the rollout stages in its review.

Sources
  1. HIR review of MD Clarity and HIR review of Rivet
  2. MD Clarity website
  3. Rivet website