Station 02
Revenue cycle
RCM vendors promise fewer denials and cleaner patient estimates. Buyers should ask for denial-rate deltas on their payer mix — not national averages from a slide deck.
The category spans coding assist, prior auth automation, patient pay, and full outsourced RCM. Mid-market tools often win on packaging clarity; enterprise platforms win on payer rules depth and scale.
Olive’s collapse is a cautionary note for “AI will eat your back office” marketing. We treat automation claims as guilty until proven with operational metrics.
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