Clinical systems · Consumer health data platform
b.well Connected Health
b.well Connected Health is a Baltimore, Maryland, health data company whose platform gathers a person's medical records, insurance claims, pharmacy, and device data into one profile that health plans, health systems, employers, and consumer apps use to power their own member and patient experiences.
Strong fit
- Health plans that want a branded member app and help meeting federal data-sharing rules
- Health systems and employers that want records from many providers in one app
- Consumer health and AI companies that need permission-based access to people's records through one connection
Weak fit
- Small practices looking for a patient portal or EHR
- Teams that need clinician-to-clinician record exchange for care coordination
- Buyers who want published prices
Bottom line
b.well Connected Health is a consumer health data platform that health plans, health systems, and app makers build their own member and patient apps on. It suits organizations that want each person's records, claims, and device data gathered, cleaned into one standard format, and turned into reminders and programs. Organizations that need record exchange between clinicians should look at clinical data networks.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
b.well Connected Health is bought by health plans, health systems, self-insured employers, and consumer technology companies. They use it to run branded apps and web portals where members and patients see their records, refill prescriptions, find care, and close preventive care gaps, and to give people a way to share their records with other apps. Customers mentioned in coverage and company announcements include WellSense Health Plan, MedStar Health, Froedtert ThedaCare Health, Samsung, and Google.
b.well sells software subscriptions and does not publish prices. It is a mid-sized, venture-backed company with an estimated $30 million in annual revenue, and its revenue doubled in 2025, The Business Journals reported. Among companies we review, Particle Health and Health Gorilla run clinical data networks used mostly by providers and digital health companies, while 1upHealth and Onyx sell FHIR platforms that help health plans meet federal interoperability rules.
Kristen Valdes founded b.well in 2015 after a seven-year search for a diagnosis for her daughter, Bailey, who nearly died from a medication that one of her doctors did not know she should not take, MedCity News reported. Valdes had worked at the Centers for Medicare & Medicaid Services and UnitedHealthcare, and the company takes its name from her daughter.
The platform connects to more than 2.4 million providers, 330 payer organizations, and 350 personal health devices, according to b.well's June 2026 WellSense announcement. It cleans that data into the FHIR standard so customers can build on it, and it ships more than 100 health programs and digitized HEDIS quality measures. A March 2026 Healthcare Markets & Technology analysis describes a white-label AI assistant and developer kits, along with partnerships with Google, Samsung, athenahealth, and OpenAI.
In July 2026 b.well said its CMS Aligned Network went live, letting patients share their records by QR code or SMART Health Link with Froedtert ThedaCare Health, Google, Samsung, Welldoc, and Noom. WellSense uses b.well for a new app serving its 700,000 members.
What customers say
What people like
"Our members were looking for a more connected member experience. By working with b.well, we've improved connectivity and communications with our members, and are delivering a digital experience as intuitive as the best consumer apps." Ellen Ginman, President of WellSense, in a June 2026 announcement
What people don't like
"Downloaded the app because MedStar says I need to use it. I login and the agreement to terms page just keeps flashing so I can't accept or deny to move forward." Google
"Says you need a code which is never mentioned in the description nor is it mentioned on other referral sites." Google
"I downloaded this App, but it won't even let me set up a Account it just keels flashing pulling up your information, hang tight, take a couple breathes, etc..... over & over with heart flashing underneath." Google
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Particle Health | 7.4 | 7.0 |
| b.well Connected Health | 7.2 | 6.8 |
| Onyx | 7.0 | 7.0 |
| Health Gorilla | 6.9 | 6.8 |
| 1upHealth | 6.7 | 6.5 |
Pricing
| Item | Detail |
|---|---|
| Model | Software subscriptions for health plans, health systems, employers, and technology partners, usually delivered as the customer's own branded app or portal. |
| What usually drives cost | Number of members or patients covered, which programs and features are included, and how much design and integration work the branded app needs. |
| What to ask before you buy | Ask b.well how fees scale with membership, what custom work is included, and who supports members who have trouble signing up. |
| Published pricing | Not published. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get b.well Connected Health to function | |
| Member or patient data | Eligibility and claims data link people to their records. |
| A branded app plan | b.well powers apps that carry your name. |
| Member support | People need help with sign-up codes and logins. |
| Compliance owner | Federal data-sharing rules shape the setup. |
| What will maximize your value | |
| Launch with a few programs | Preventive care reminders show early use. |
| Plan sign-up outreach | Members need to know how to register. |
| Track care gaps closed | Ties the app to quality scores. |
| Deal-breakers | |
| No member or patient support staff | |
| Provider-to-provider exchange as the main need | |
| Need for a full EHR or portal | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Data connections and app setup | 3-6 months |
| 2 | Member launch and first sign-ups | 1-3 months after setup |
| 3 | Measurable care gap and engagement results | 6-12 months |
Leadership
Kristen ValdesFounder and CEO- Imran QureshiChief Technology Officer
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.