Clinical systems · Behavioral health EHR
ICANotes
ICANotes makes electronic health record software for behavioral health practices, with menu-driven notes, treatment plans, rating scales, e-prescribing, scheduling, telehealth, and billing, sold on published plans by clinical role.
Strong fit
- Psychiatrists, psychiatric nurse practitioners, and therapists in solo and group practices
- Practices that want notes built from menus that hold up in audits
- Clinicians who want published prices by role, including part-time plans
Weak fit
- Residential addiction treatment centers that need bed and admissions tools
- Multi-specialty medical groups
- Clinicians who want free-text notes with little structure
Bottom line
ICANotes, founded in Annapolis, Maryland, makes electronic health record software for behavioral health practices, with menu-driven notes, treatment plans, rating scales, e-prescribing, scheduling, telehealth, and billing. It publishes prices by clinical role. It fits psychiatrists, therapists, and group practices that want fast, structured documentation at a known monthly price.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Psychiatrist brothers Ira and Don Morganstern founded ICANotes in Annapolis, Maryland, in 1999.
A clinician builds a note by choosing from menus of symptoms, findings, and interventions, and ICANotes writes the text. A progress note takes a few minutes and has the detail payers look for in audits.
It includes more than 100 rating scales, treatment plans, group therapy notes, e-prescribing with prescription drug monitoring checks, scheduling, a patient portal, telehealth, and billing. It also offers an AI scribe that drafts notes from the session.
ICANotes says more than 20,000 clinicians use it. Sheridan Capital Partners invested in December 2025, and a second generation of the Morganstern family leads the business.
Valant fits an outpatient practice or intensive outpatient program that wants measurement-based care and AI notes. Kipu Health fits a residential treatment center that needs admissions and bed count tools.
Sunwave fits a treatment center that wants records, admissions marketing, and billing in one system.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Upheal | 8.1 | 8.4 |
| Blueprint | 8.0 | 8.2 |
| Osmind | 7.9 | 7.3 |
| BestNotes | 7.8 | 7.9 |
| ICANotes | 7.6 | 7.3 |
| Valant | 7.5 | 7.6 |
| Kipu Health | 7.4 | 7.1 |
| Sunwave | 6.9 | 6.6 |
| Alleva | 6.8 | 6.9 |
Pricing
| Item | Detail |
|---|---|
| Model | Monthly plans with posted prices by clinical role. Full billing services are quoted separately. |
| What usually drives cost | Your clinical role (notes only, non-prescriber, or prescriber), full-time or part-time note limits, telehealth, staff users, and text reminders. |
| What to ask before you buy | The cost of claims and billing services, help moving from your current system, and group discounts. |
| Published pricing | Prices are posted on icanotes.com. |
Published plans run from $35 a month for part-time notes only to $213 a month for a full-time prescriber, with a one-time $99 activation fee for prescribers. Telehealth is $10 per clinician a month and staff users are $25 a month.
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get ICANotes to function | |
| A practice owner who runs the switch | Someone must lead the move. |
| An export from your current system | Records move over. |
| A payer list and billing setup | Claims depend on it. |
| Note templates you want kept | Menus can be adjusted. |
| Time for clinician training | Notes change on day one. |
| What will maximize your value | |
| Use rating scales at intake and follow-up | This shows progress and supports medical necessity. |
| Turn on the patient portal | This cuts front desk work. |
| Review denied claims monthly | This catches setup errors. |
| Deal-breakers | |
| You provide residential care | |
| You are a multi-specialty group | |
| Clinicians will not use structured notes | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Free trial and setup | 1-2 weeks |
| 2 | Clinicians live | 2-6 weeks |
| 3 | Billing and portal fully used | 1-3 months |
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.