Patient engagement & telehealth · Patient intake & access
NexHealth
NexHealth makes online booking, reminders, digital forms, payments, and texting software for dental and outpatient practices, plus the Synchronizer API that connects developers to practice management systems.
Strong fit
- Dental and outpatient practices that want online booking, reminders, and intake tied to their practice management system
- Software companies that need an API into practice management systems
- Multi-location groups that want one patient experience across offices
Weak fit
- Hospitals and health systems on Epic
- Practices whose system is not on NexHealth's integration list
- Buyers who need a published price list
Bottom line
NexHealth, based in San Francisco, makes patient booking, reminders, forms, and payments software for dental and outpatient practices, and its Synchronizer API connects to the practice management systems those offices use. It fits outpatient practices that want online scheduling to write straight into their system, and developers who need that connection.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Alamin Uddin and Waleed Asif founded NexHealth in 2017 after studying at the City College of New York. Uddin had worked weekends as a receptionist at a professor's practice in the Bronx, New York, where booking and paperwork ran on phone calls and paper. The hard part was reaching the data inside each practice's system, so NexHealth built its own connections, which it now sells to developers as the Synchronizer API. Practices use NexHealth for online booking that writes into their schedule, reminders, digital forms, payments, and two-way texting.
NexHealth started with dental offices and now serves 19 specialties. In April 2022 it raised a $125 million Series C led by Buckley Ventures at a $1 billion valuation, bringing total funding to $176 million. It works with more than 10,000 practice locations and its API connects to more than 20 practice management systems.
Compare Phreesia when a large group wants intake and payments at scale, Artera when a health system needs messaging across many departments, Luma Health when referral and scheduling workflows across a system matter, Yosi Health when a specialty practice on Epic or athenahealth wants intake only, Notable when AI agents should do the work behind the front desk, and CipherHealth when follow-up calls after visits are the goal.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Phreesia | 8.2 | 7.8 |
| Artera | 7.7 | 7.0 |
| NexHealth | 7.6 | 7.5 |
| Notable | 7.5 | 7.0 |
| Luma Health | 7.4 | 7.0 |
| CipherHealth | 7.3 | 7.1 |
| Relatient | 7.2 | 6.9 |
| Clearwave | 7.1 | 6.8 |
| Yosi Health | 6.8 | 7.3 |
Pricing
| Item | Detail |
|---|---|
| Model | Custom quote by location from NexHealth; API access priced separately for developers. |
| What usually drives cost | Number of locations and providers, which modules are used (booking, reminders, forms, payments, messaging), and API usage for developers. |
| What to ask in diligence | The price per location, contract length, and the cost of API access if you build on it. |
| Published pricing | No public list price. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get NexHealth to function | |
| Office manager who owns scheduling | Online booking changes the schedule. |
| Supported practice management system | NexHealth writes into it. |
| Rules for which visits patients can book | Keeps the schedule usable. |
| Patient contact data | Reminders need phone and email. |
| Baseline no-show rate | Shows change later. |
| What will maximize your value | |
| Turn on online booking first | Brings new patients in. |
| Add forms and payments next | Cuts front-desk work. |
| Compare results across locations | Finds offices that need help. |
| Deal-breakers | |
| Practice system not supported | |
| Hospital on Epic | |
| No one owns the schedule | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Contract and system connection | 1-2 weeks |
| 2 | Booking and reminders live | 2-4 weeks |
| 3 | Forms, payments, and more locations | 1-3 months |
Leadership
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.