Company leader
Michael Lam
Founder
Cool Blue VA
Lam founded Cool Blue VA to match HIPAA-trained virtual assistants to clinics that need remote front-office and clinical support.
Michael Lam is the physician founder of Cool Blue VA, a boutique healthcare virtual assistant company that matches remote staff to clinics for scheduling, insurance, billing, and scribing.
He built the firm around custom matching rather than a self-serve marketplace, with operations support from Justin Lam as the company placed VAs into small and mid-size practices.
Public materials describe Cool Blue VA as a healthcare-only staffing shop that trains assistants on HIPAA workflows before embedding them in practice tools.