Clinical systems · Virtual nursing & inpatient telehealth
Caregility
Caregility makes hospital telehealth software and bedside devices for virtual nursing, continuous patient observation, tele-ICU, specialty consults, and hospital at home.
Strong fit
- Health systems building virtual nursing, remote patient observation, or tele-ICU programs across many hospitals
- IT teams that want one platform for bedside cameras, carts, and software from several device makers
- Systems that want AI room alerts added to existing bedside cameras
Weak fit
- Single small hospitals with a few telehealth carts
- Buyers who want published outcome studies with results from identified customers
- Buyers who need a published price list
Bottom line
Caregility is worth using for health systems that want virtual nursing, patient observation, and other telehealth in every inpatient room. It suits hospitals ready for a room-by-room rollout. Buyers who want published results from identified customers before they commit should know that little outcome data is public.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Caregility, based in Wall Township, New Jersey, makes hospital telehealth software and bedside devices. They support virtual nursing, continuous patient observation, tele-ICU, specialty consults, and hospital at home.
It grew out of Yorktel, a New Jersey video communications company that began supporting tele-ICU programs in 2011. Yorktel spun the business out in September 2019, with Ron Gaboury as chief executive.
Its Connected Care platform runs on cameras and carts at the bedside. Remote nurses use it to assess, educate, and monitor patients, and its iObserver application lets one observer watch several rooms at once.
It also supports specialty consults, operating room telehealth, and hospital at home. AI that watches and listens in the room can detect when a patient is in distress. The software also connects devices and systems from other makers into one platform.
The company has grown large. Caregility says it has more than 30,000 connected devices across 1,500 hospitals and more than 6 million virtual sessions a year across more than 75 health systems. Its customers are in the United States, Canada, Asia-Pacific, and the Middle East.
In September 2025 it raised $25.1 million led by Star Mountain Capital, bringing outside investment to $92 million. Former Veterans Affairs Secretary David Shulkin is one of its directors.
Even so, rolling it out to every room takes time, and few results from identified customers are public.
Other companies fit related needs. Artisight suits a hospital that wants smart-room sensors and virtual nursing tied to operating room tools. Proximie suits operating room video and remote surgical collaboration, and LeanTaaS or Qventus suit hospitals focused on capacity and patient flow.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Aimbient | 7.9 | 6.4 |
| LeanTaaS | 7.8 | 7.2 |
| Apella | 7.6 | 7.2 |
| Proximie | 7.6 | 6.1 |
| Sevaro | 7.4 | 7.2 |
| Opmed | 7.3 | 8.2 |
| Qventus | 7.2 | 6.8 |
| Artisight | 7.1 | 6.6 |
| TeleSpecialists | 6.9 | 6.8 |
| Caregility | 6.8 | 6.6 |
Pricing
| Item | Detail |
|---|---|
| Model | Custom contract quoted by Caregility, combining software subscriptions and bedside devices. |
| What usually drives cost | The number of rooms and devices, which programs are run (virtual nursing, observation, tele-ICU, and consults), AI features, and integration with nurse call and EHR systems. |
| What to ask before you buy | Whether devices are bought or leased, the software fee per room, and support costs after launch. |
| Published pricing | Caregility does not publish a price list. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get Caregility to function | |
| Nursing leader who owns the virtual model | This person sets the roles of bedside and remote nurses. |
| Room-by-room device plan | Installing devices sets the pace. |
| Network and IT support | Video must not drop. |
| Nurse call and EHR integration plan | So alerts reach the right staff. |
| Current numbers for falls, sitter hours, and discharge times | You need them to show the change later. |
| What will maximize your value | |
| Start with remote patient observation on one unit | It saves money quickly, and you can measure it. |
| Define tasks for remote nurses | Admissions and education work best. |
| Review alerts and staffing monthly | This keeps the program working well. |
| Deal-breakers | |
| No nursing leader owns it | |
| Weak network in patient rooms | |
| You only want a few carts | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Contract and planning for each room | 1-3 months |
| 2 | First units live | 3-6 months |
| 3 | The whole hospital, plus more programs | 6-18 months |
Leadership
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.