Practice staffing · Permanent healthcare hiring marketplace
Incredible Health
Incredible Health is a San Francisco healthcare hiring company whose marketplace and AI voice agents help hospitals and health systems hire permanent nurses, technicians, and other clinicians.
Strong fit
- Health systems that need to cut time-to-hire for permanent specialty nurses
- Talent teams that want employers to apply to nurses, not the other way around
- Organizations that already use Workday, iCIMS, or Oracle ATS tools
Weak fit
- Facilities that mainly need per diem or travel shifts instead of permanent hires
- Small clinics outside the employer network of about 1,500 US systems
- Teams that cannot start without a public per-hire rate card
Bottom line
Incredible Health reverses the usual hiring flow so hospitals apply to nurses, and its Lyn and Gale AI agents handle screening and career coaching. Hospitals such as Johns Hopkins, Montefiore, and Providence report shorter time-to-hire and lower premium labor spend. Nurses on the App Store credit personal help and interview practice, and the recurring complaint is interviews that get booked and then go quiet.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Incredible Health's buyers are US hospitals and health systems, and its users are the nurses, technicians, and other clinicians looking for permanent jobs. Employers subscribe to a marketplace where they apply to pre-screened candidates, and they can add Lyn, an AI voice interview agent, and Gale, an AI career agent for workers. The company says more than 1,500 healthcare employers and 1.5 million healthcare professionals use the products, according to its website and a Crunchbase News profile.
Pricing is by annual subscription for employers, and the service is free for workers, according to Crunchbase News. Among companies we review, ShiftMed and Staffingly focus on shift and remote staffing, not permanent hiring, and Staffing For Doctors places physicians. Incredible Health's closest public peers are other permanent-hire marketplaces and AI recruiting tools that are not yet on this site.
Iman Abuzeid, MD, and Rome Portlock co-founded Incredible Health in 2017 in San Francisco. Abuzeid is CEO. The company has raised about $97.5 million, including an $80 million Series B in 2022 that valued it at $1.65 billion, according to Crunchbase News and a Carnegie Great Immigrants profile. Customers listed on the site include Johns Hopkins Health System, Montefiore, Providence, Kaiser Permanente, Tenet Health, and Trinity Health.
Case studies on the homepage say Johns Hopkins cut permanent specialty time-to-hire from 95 days to 21 days, Montefiore saved $3.8 million on premium labor in the first year, and Providence doubled permanent placements across 51 hospitals. Incredible Health has an estimated $40 million in annual revenue.
The clinician app has a 4.9 out of 5 average from about 3,700 ratings on the App Store. Nurses praise 1:1 help and interview practice, and several reviews describe interview slots that were never followed up.
What clinicians say
What people like
"They provide 1:1 assistance for getting interviews and jobs that match your desires." App Store
"They even provide you with an interview training and pointers! Landed my present job through them." App Store
"I have had her practice my interview questions and answers, very positive experience with Incredible Health." App Store
What people don't like
"I pick the time slots I was available... And then nothing or one time a recruiter booked an interview time and never called." App Store
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| MEDVA | 7.8 | 7.4 |
| DocVA | 7.6 | 7.8 |
| Incredible Health | 7.5 | 7.4 |
| Staffingly | 7.1 | 7.2 |
| ShiftMed | 7.0 | 7.0 |
Pricing
| Item | Detail |
|---|---|
| Model | Employer annual subscription for the marketplace and optional AI agents. Free for clinicians. Pricing is by quote. |
| What usually drives cost | The number of facilities and roles covered, and whether Lyn interview agents are included. |
| What to ask before you buy | Ask Incredible Health how the subscription is set, how Lyn connects to your ATS, and what hiring metrics you will see. |
Leadership
Iman Abuzeid, MDCo-founder and Chief Executive Officer- Rome PortlockCo-founder
Recent news
- September 2026: Crunchbase News reported that Incredible Health's products are used by 1.5 million healthcare professionals and 1,500 employers, and that Lyn has cut hiring time by about 30% for customers that use it. Crunchbase News
- 2025-2026: Incredible Health launched Lyn and Gale, healthcare-native AI voice agents for employer interviews and clinician career coaching, according to its App Store release notes and homepage. App Store
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.