Clinical systems · Chiropractic EHR / PM
ChiroTouch
ChiroTouch is a chiropractic EHR and practice management platform that handles documentation, scheduling, and billing for chiropractic clinics. It has been part of the PracticeTek portfolio since a 2023 acquisition.
Strong fit
- Chiropractic clinics that need documentation, scheduling, and billing built for chiropractic in one system
- Chiropractic groups with several clinics that want the same charts and claims at every location
- Buyers comparing EHR and practice management systems built for chiropractic
Weak fit
- Multi-specialty medical groups that need a full ambulatory EHR for physicians
- Hospital inpatient charting programs
- Buyers who only need patient texting
Bottom line
ChiroTouch is a solid choice for chiropractic practices that want documentation and billing built for chiropractic instead of a general EHR. It suits clinics ready for a full system change. Primary care practices that want a modern general outpatient EHR will be better served by a system such as Canvas.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
ChiroTouch's customers are chiropractic clinics and multi-clinic chiropractic groups. It covers documentation, scheduling, and billing, and it is narrow on purpose, much as DentiMax is built for dental practices; it is not designed as a general outpatient system for primary care like Canvas. Results are strongest when notes get finished on time, the schedule fills, and more claims are paid on first submission after the switch.
Since the 2023 acquisition, how the product develops under PracticeTek is an open question for buyers. Moving to ChiroTouch is a full clinic system change, and pricing is set for each practice. Among the clinical systems we review, ChiroTouch scores 7.0 overall, above DentiMax and DrChrono (both 6.7) and level with Optivate and iSalus Healthcare. Office Practicum (7.4) fits pediatric practices.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| ChiroTouch | 7.0 | 6.8 |
| ChiroFusion | 7.6 | 7.0 |
| ClinicMind | 7.4 | 7.1 |
Pricing
| Item | Detail |
|---|---|
| Model | A subscription for chiropractic EHR, practice management, and billing, with custom quotes. |
| What usually drives cost | The number of providers and clinics, billing modules, and add-on services. |
| What to ask before you buy | The monthly cost per provider, help moving data, and what changes under PracticeTek's plans. |
| Published pricing | Quoted for each practice. ChiroTouch does not publish prices. |
The product roadmap and the contracting company (ChiroTouch or PracticeTek) are worth checking before signing.
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get ChiroTouch to function | |
| A named chiropractor and office manager to lead it | Projects left to the vendor tend to stall on note templates. |
| A clean list of services, payers, and the templates you must have | Generic charts bring back the problems of the old EHR. |
| Agreement on which data moves over (active patients only, or full history) | Trying to move everything delays the launch. |
| A billing lead ready to test claims in both systems | Launching without testing claims can delay payments. |
| Training time blocked off on the schedule | When training happens only after hours, staff start keeping side charts. |
| What will maximize your value | |
| Measure how long notes take and how many claims are paid on first submission | Those two numbers show whether the switch worked. |
| Stop adding custom templates in the first month | Constant template changes undo the cleanup. |
| Bill a set group of claims in both systems | Problems found in week two cost far less than problems found in month four. |
| Turn off the old EHR login after the switch weekend | Keeping the old login open invites double entry. |
| Review incomplete charts daily for two weeks | Unfinished notes pile up quietly. |
| Deal-breakers | |
| You need a hospital EHR for many specialties. | |
| No clinician will lead the template work. | |
| You will not plan how data moves over. | |
| Billing will not test claims before the switch. | |
| You only need patient texting. | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Design | 2-6 weeks. Set up templates, schedules, and payers. |
| 2 | Build and move data | 4-10 weeks. Load data, connect systems, and test billing. |
| 3 | Launch | 1-2 weeks. Switch over, with support staff on site. |
| 4 | Settle in | 30-60 days. Fix templates and correct claims. |
Leadership
Recent news
- June 2026: ChiroTouch and Aloha, a patient engagement platform for chiropractic practices, formed a preferred partnership.
- May 2026: ChiroTouch launched CT Pay, a payment processing service built into its EHR and practice management platform.
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.