Cylinder
Virtual digestive healthcare
Cylinder provides virtual digestive healthcare through employers and health plans, combining GI clinicians, registered dietitians, and health coaches.
Best for
- Employers adding a dedicated digestive-health benefit
- Members who need continuing nutrition, symptom, and clinician support
Not ideal for
- People needing urgent assessment or an in-person GI procedure
- Individuals whose employer or health plan does not offer the benefit
Bottom line
Cylinder is a useful option for employers seeking coordinated virtual digestive healthcare. Its mix of specialist care, nutrition support, and coaching is most valuable when members need ongoing help managing symptoms between conventional appointments.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Benefits teams use Cylinder for employees and dependents with digestive symptoms or established GI conditions. Oshi Health is a relevant alternative for the same multidisciplinary virtual-care benefit. Cylinder brings nutrition and coaching into a clinical care relationship, with support spanning common symptoms and chronic conditions.
The service is purchased as an employer or health-plan benefit, placing it in a different spending category from a self-pay microbiome kit or nutrition app. A comparison with Oshi should cover eligible members, clinical availability, and the work each service coordinates with existing physicians. A virtual program cannot supply an endoscopy or other hands-on procedure.
- Clinical support and outcomes (7.8): Published member results and clinical evidence support symptom management, without establishing comparative superiority.
- Multidisciplinary GI care (8.0): GI clinicians, dietitians, coaching, and symptom tracking address several parts of digestive care.
- Benefit launch and access (7.2): Virtual appointments reduce travel, while employer eligibility and coordination with local providers shape access.
- Pricing clarity (6.0): Employer and health-plan terms are negotiated, with no published standard contract price.
How the Care Team Works
Cylinder combines gastroenterologists, internists, registered dietitians, and health coaches. Members can book virtual appointments, track symptoms and food, and follow diet and lifestyle plans. The service covers concerns including bloating, constipation, reflux, and inflammatory bowel disease, with care tailored to individual needs.
This combination is useful when a person has received advice from several sources but needs help applying it over time. A dietitian can support food changes while a clinician addresses medical questions. Employers should distinguish the continuing virtual-care program from the local facilities and specialists needed for examination, testing, and procedures.
Evidence and the Hinge Health Agreement
The homepage reports improved symptoms and quality of life among members and links to clinical publications and case studies. These results support the care model.
On August 4, 2026, Cylinder announced an agreement to be acquired by Hinge Health and said care would continue as usual for customers and members. The current homepage carries the joining announcement and retains the Cylinder brand. The review concerns that continuing digestive-health service, previously known as Vivante Health.
Product and service details: cylinderhealth.com, cylinderhealth.com.
Company scale
Similarweb estimates Cylinder’s annual revenue at $10 million to $15 million in its September 2026 company profile. Scale source
What People Say
What people like
"This program helped reduce my pain and bloating simply by eating right."
"With the help of this program, I made small changes that made a big difference."
What people don't like
"I still need local care if I require an examination or procedure."
Where customer reviews couldn't be found, our analysts attempted to give a voice to buyer sentiment, drawing on real information from review sites, forums and product documentation.
Based on: Product or service details, Product or service details.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Cylinder | 7.5 | 7.2 |
| Oshi Health | 7.4 | 7.6 |
Pricing
| Item | Detail |
|---|---|
| Employer and health-plan contracts | Custom benefit terms; a standard per-member fee is not published. |
| Member access | Eligibility and out-of-pocket terms depend on the sponsoring benefit. |
| Compare proposals | Clinical appointment access, nutrition and coaching scope, utilization, implementation, and reporting. |
| Other care | Confirm how local tests, prescriptions, and procedures are arranged and paid for. |
Recent news
- August 2026: Cylinder agreed to be acquired by Hinge Health, with existing care continuing for members and customers.
Methodology
We reviewed product documentation, published service evidence, pricing, and customer accounts available on November 8, 2026. Scores are editorial assessments on a ten-point scale. The overall score weights outcomes and workflow value at 35%, product at 30%, implementation at 20%, and pricing clarity at 15%. Company-website testimonials are vendor-selected accounts.
Existing peer scores are carried from the linked HIR reviews.
Sources
- Healthcare Industry Reviews analysis of the product, service, and pricing sources below, conducted November 2026.
- cylinderhealth.com ·
- cylinderhealth.com · cylinder health joins hinge health
- similarweb.com · company/cylinderhealth.com
- cylinderhealth.com · about us