Patient engagement & telehealth · Remote patient monitoring
Health Recovery Solutions
Health Recovery Solutions runs remote patient monitoring and chronic care management programs, pairing connected devices and a patient app with a clinician dashboard for health systems and home health agencies.
Strong fit
- Health systems and home health agencies that want one remote monitoring program across hospital discharge, home care, and chronic disease
- Cardiology and heart failure programs trying to keep discharged patients from being readmitted
- Organizations that want devices, shipping, and patient support handled by the vendor
Weak fit
- Small practices that want a low-cost self-serve monitoring tool
- Teams that only need cellular devices to feed software they run themselves
- Buyers who need a published price list
Bottom line
Health Recovery Solutions is a Hoboken, New Jersey company that runs remote patient monitoring and chronic care management programs for health systems, home health agencies, and health plans. Patients use its PatientConnect app and connected devices at home, and their clinicians see readings, symptoms, and video visits in one dashboard. Health systems choose it when they want monitoring at enterprise scale after discharge and across chronic conditions.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Jarrett Bauer co-founded Health Recovery Solutions in 2012 with Rohan Udeshi and Dan Priece while he was studying for an MBA at Johns Hopkins. He started the company after his grandmother was readmitted to the hospital with heart failure. Its PatientConnect app gives patients their care plan, medication reminders, education, and video visits on a tablet or phone, and its CaregiverConnect app lets family members follow along. Readings from blood pressure cuffs, scales, and pulse oximeters flow into a clinician dashboard that can be connected to the EHR.
Jason Comer, who joined in 2017 and served as chief financial officer and then president, became chief executive in June 2024. HRS says it has monitored more than one million patients, and it was named Best in KLAS for remote patient monitoring from 2020 to 2023. In March 2026 it bought Rimidi, an Atlanta company known for diabetes and cardiometabolic monitoring, and Rimidi founder Lucienne Ide became its chief medical officer.
Compare HealthSnap when a physician group wants the vendor's nurses to run a chronic care program, Prevounce Health when Medicare billing rules for remote care are the main worry, and Tenovi when the team has its own software and only needs devices that connect without an app.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Health Recovery Solutions | 7.8 | 7.6 |
| HealthSnap | 7.5 | 7.6 |
| Prevounce Health | 7.3 | 7.5 |
| Tenovi | 7.3 | 7.3 |
| Smart Meter | 7.0 | 7.1 |
| ThoroughCare | 6.8 | 6.8 |
Pricing
| Item | Detail |
|---|---|
| Model | Enterprise contracts quoted by HRS, usually priced per monitored patient, with devices, shipping, and clinical services as options. |
| What usually drives cost | Number of patients monitored each month, which devices are shipped, whether HRS clinicians or your own staff review readings, and EHR integration. |
| What to ask in diligence | Price per monitored patient per month, device and shipping costs, and what reimbursement support is included. |
| Published pricing | No public list price. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get Health Recovery Solutions to function | |
| Clinical owner for each program | Heart failure and hypertension programs need different protocols. |
| Patient selection criteria | Monitoring the wrong patients wastes devices and nurse time. |
| Staffing plan for reviewing readings | Someone has to respond when a reading is out of range. |
| EHR integration scope | Readings and notes should land in the chart. |
| Billing workflow for remote care codes | Medicare pays only when time and readings are documented. |
| What will maximize your value | |
| Start with recently discharged heart failure patients | Readmission savings show up first there. |
| Enroll caregivers in the app | Family members help patients keep taking readings. |
| Report readmissions and readings per patient each month | Shows whether the program pays for itself. |
| Deal-breakers | |
| No staff to respond to alerts | |
| No clinical owner | |
| Needs a self-serve tool | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Contract, security review, and protocols | 4-8 weeks |
| 2 | Pilot with first patients | 1-3 months |
| 3 | Expansion to more conditions or sites | 3-6 months |
Leadership
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category actually buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.