Marketing agencies · Full-service healthcare marketing
Healthcare Success
Healthcare Success is a healthcare marketing agency led by CEO Stewart Gandolf. Providers, treatment programs, and health brands hire it when brand, search, paid media, websites, and traditional advertising need to work as one plan, because patients and referring physicians do not all arrive through the same channel.
Strong fit
- A hospital or multi-location group that wants brand and digital under one team
- Addiction treatment, skilled nursing, or a health plan with a long decision cycle
- A team that will use call tracking to see what happens after the click
Weak fit
- A solo office that only needs a template site
- A buyer who cannot sign without a published fee
- A team that wants search content only, with no brand or media work
Bottom line
Healthcare Success is a Conditional for organizations that want one agency across brand, digital, and traditional media. Stewart Gandolf is CEO. The Irvine firm works with hospitals, multi-location practices, addiction treatment, skilled nursing, health plans, and consumer health brands. In 2025 revenue was $12.4 million, down from $13.1 million.
Customer outcomes is 6.6 because Fresenius Medical Care chose the firm from a 12-agency review after finding it through ChatGPT. That selection still leaves out an independent count of appointments or revenue from the campaigns. The four scores are customer outcomes 6.6, product 7.6, implementation 6.4, and pricing clarity 4.2.
Score breakdown
Weights: customer outcomes 35% · product 30% · implementation 20% · pricing clarity 15%.
Competitor landscape
| Firm | Overall | What they are for |
|---|---|---|
| First Page Sage | 7.4 | Search and AI-answer programs for hospitals, practices, and healthcare companies. |
| Officite | 7.0 | Practice websites and local patient marketing for independent offices. |
| Healthcare Success | 6.5 | Full-service healthcare marketing for providers, treatment programs, and health brands. |
| DoctorLogic | 6.3 | A practice website and patient-acquisition platform with SEO and ads. |
| Cardinal Digital Marketing | 6.2 | Performance marketing for multi-location provider groups. |
| Intrepy Healthcare Marketing | 6.1 | Medical search and ads for surgical practices and specialty groups. |
| Insight Marketing Group | 5.6 | Marketing for independent physician practices. |
| Legato Healthcare Marketing | 4.9 | Marketing for rural hospitals and specialty clinics, including community magazines. |
Pricing
| Item | Detail |
|---|---|
| Model | Custom agency engagement across strategy, brand, digital, websites, and traditional media. |
| What usually drives cost | How many channels are in the plan, how many locations or service lines, and whether media spend sits on top of fees. Call tracking and a reporting dashboard are part of how the work is run. |
| Published pricing | No fee is published. A buyer has to ask. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get Healthcare Success to function | |
| A marketing owner who can approve brand, media, and site changes | The work crosses channels, so one owner has to keep them consistent. |
| Access to the site, ad accounts, and the phone numbers used in campaigns | The firm reviews patient calls with AI so a clinic can see whether the office answered, what the caller objected to, and which staff member handled the call. |
| Room in the budget for fees and for media | A strategy deck does not buy the placements. |
| What will maximize your value | |
| Use the call review to fix how the front desk answers | A paid click is wasted when the office misses the call. |
| Keep physician-referral work and consumer ads as separate briefs | A referring doctor and a patient do not respond to the same message. |
| Put a cap on each phase in the agreement | An open-ended retainer is hard to budget. |
| Deal-breakers | |
| You only need a template website for one physician. | |
| You need a public rate card to get finance approval. | |
| You want the agency to replace a clinical call center you will not staff. | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Agreement to first working plan | Not published. The path is a custom scope, not a fixed calendar. |
| 2 | Campaigns and the call-tracking view in use | Not published. Depends on how many channels are in the first phase. |
| 3 | Steady reporting | A 24-hour analytics view is part of the service. A time-to-steady-state figure is not published. |