Consumer telehealth · Whole-family in-home Medicaid care
Nest Health
Nest Health is a New Orleans-based care company founded in 2021 that delivers whole-family primary, pediatric, behavioral, and social care at home and by video for Medicaid members in Louisiana and Arizona, at no extra cost through participating health plans.
Strong fit
- Medicaid managed care plans that need better reach into hard-to-contact family households
- Families on participating plans who struggle with transportation, childcare, and time off for clinic visits
- Markets where in-home and community visits can close HEDIS gaps in one stop
Weak fit
- Commercial employer populations outside Medicaid plan contracts
- Regions Nest does not yet serve
- Buyers looking for a pure virtual clinic without in-home staffing
Bottom line
Nest Health sends a local care team to the home so parents and children on Medicaid can be seen together, with 24/7 phone support and video follow-up. It is a strong partner for Medicaid plans in Louisiana and Arizona that want higher engagement and closed care gaps. It is geographically limited today and built around plan contracts, not open retail telehealth.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Nest Health is a care delivery company, not a single software product. Local nurse practitioners, doctors, therapists, and family advocates visit members at home or in community sites, see multiple family members in one visit, and back that up with video visits and a 24/7 Family Care Line. Services run through participating Medicaid health plans in Louisiana and Arizona, so members do not pay an extra fee. The Nest homepage says 93% of surveyed Nest families gave a 10 out of 10 likelihood to recommend, and plan-facing metrics include high reach rates on members with no working contact information and several HEDIS gaps closed at the first visit.
The model is aimed at the access problems Medicaid families face: time off work, childcare, and transportation for fragmented appointments. Nest's founder, obstetrician Rebekah Gee, MD, MPH, previously served as Louisiana's secretary of health. Competitors include other virtual-first and specialty care companies such as Thyme Care, Pomelo Care, Midi Health, and Oshi Health, though Nest is more Medicaid- and household-focused than most consumer telehealth brands. For families, price is the plan benefit. For plans, Nest sells a value-based care partnership, not a consumer subscription.
The limits are geography and model. Nest today serves defined Louisiana and Arizona counties, and growth depends on plan contracts and local clinical hiring. Revenue is not published. Nest's revenue is an estimated $18 million a year, based on its membership footprint with plan partners, Series A financing, and in-home visit economics.
In November 2025 Nest closed a Series A of $22.5 million with investors including Socium Ventures, Amboy Street Ventures, Impact America Fund, Hopelab, and others, after earlier seed rounds and an Arizona expansion with Blue Cross Blue Shield of Arizona Health Choice.
What families and Nest say
What people like
"For me, being sick means hiring a sitter for my kids. Now with Nest Health, I have the ease of getting my kids and I the healthcare we need. As a family, we are all seen in the comfort of my home." Nest Health
"I founded Nest to improve healthcare and health outcomes for parents and children." Nest Health
What people don't like
"If your plan or county is not in Nest's footprint, you cannot use it yet."
"In-home care quality depends on local staffing, so scaling to new states will take time."
Where customer reviews couldn't be found, our analysts attempted to give a voice to buyer sentiment, drawing on real information from review sites, forums and product documentation.
Based on: Nest homepage, Nest about page, Series A announcement, and Rebekah Gee bio.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Nest Health | 7.5 | 6.8 |
| Pomelo Care | 7.8 | 7.4 |
| Thyme Care | 7.6 | 7.2 |
| Midi Health | 7.6 | 7.0 |
| Oshi Health | 7.4 | 7.6 |
Pricing
| Item | Detail |
|---|---|
| Model | Value-based partnerships with Medicaid managed care organizations; members of participating plans use Nest at no additional cost. |
| Published price | No consumer fee on participating plans. Plan contract terms are not published. |
| What drives cost | For plans: attributed membership, visit mix, and outcome guarantees in the contract. |
Leadership
Rebekah Gee, MD, MPH, FACOGFounder and CEO- Kelsie Brandt, MSN, RN, CPNChief Operating Officer
- Mike MeadorChief Financial Officer
Recent news
- November 2025: Nest Health closed its Series A at $22.5 million with new investors including Socium Ventures, Amboy Street Ventures, Impact America Fund, Hopelab, University Growth Fund, and Luminary Impact Fund.
- July 2025: Nest expanded into Arizona with Blue Cross Blue Shield of Arizona Health Choice to serve more than 18,000 Medicaid members, according to its about page.
- March 2025: Nest appeared on Fast Company's Most Innovative Companies in healthcare, per Nest's timeline.
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.