Category
Patient engagement & telehealth
Front-door software fails quietly: no-shows, incomplete intake, abandoned payments. Good tools reduce staff FTE at check-in without creating a second help desk for patients.
Telehealth alone is table stakes post-2020. Differentiation sits in intake quality, payment capture before the visit, and EHR write-back that doesn’t create duplicate charts.
Physician networks (e.g. Doximity) sit adjacent: useful for referral and outreach, rarely a replacement for patient CRM.
Reviews in this category
Assort Health makes AI voice agents for specialty practices that answer patient calls, book appointments using each practice's scheduling rules, and route complex calls to staff.
Phreesia makes patient intake and payment software for ambulatory clinics and health systems. Patients complete clinical and financial forms before the visit; the product can write answers into the EHR and collect balances at check-in.
Practice Better is a Toronto, Ontario, practice management platform for dietitians, nutritionists, health coaches and other wellness practitioners, with booking, telehealth, charting, programs and payments.
Tennr makes referral intake software that reads faxed and emailed referrals with its own AI model, checks insurance eligibility and payer rules, and routes each patient to scheduling.
Hyro makes AI agents for health systems that answer patient calls, web chats, and text messages, handling scheduling, physician search, and routine requests.
Mend is operations software for behavioral health organizations that automates scheduling, digital intake, reminders, and coordination so more patients complete their visits.
Health Recovery Solutions runs remote patient monitoring and chronic care management programs, pairing connected devices and a patient app with a clinician dashboard for health systems and home health agencies.
Artera makes patient messaging software for health systems and federal agencies that sends reminders, intake links, and follow-ups by text, email, and voice, with AI agents that answer patient replies.
Healthie is a practice management and telehealth EHR for digital health and modern ambulatory practices. It combines scheduling, charting, billing, and virtual care, with APIs for embedded workflows.
Cliniconex is software from Ottawa, Canada, that sends automated appointment reminders, alerts and family updates for clinics, senior care homes and hospitals, and logs each message in the EHR.
PatientPrism is a call intelligence product for specialty and elective practices. It analyzes inbound phone traffic so groups can see conversion, missed opportunities, and coaching needs on the phones.
NexHealth makes online booking, reminders, digital forms, payments, and texting software for dental and outpatient practices, plus the Synchronizer API that connects developers to practice management systems.
CoachCare runs remote patient monitoring and chronic care management programs for medical practices and health systems, supplying connected devices, care management software, and a U.S. clinical team that reviews readings.
OhMD provides HIPAA-compliant patient texting, a unified inbox, and AI voice or text agents that deflect routine practice calls.
HealthSnap is virtual care management software that runs remote patient monitoring and chronic care management with cellular devices, EHR integration, and optional HealthSnap nurses.
Curogram is a patient messaging and engagement platform for ambulatory practices, covering two-way HIPAA texting, reminders, forms, reputation workflows, and video telehealth.
Notable is an AI automation product for health-system patient access and front-door workflows. It targets registration, scheduling-related work, and similar high-volume tasks where completion and rework can be measured. Small clinics that only need reminders usually do not need this stack.
Cadence is a New York-based remote patient monitoring company that gives older adults with high blood pressure, diabetes, heart failure, and other chronic conditions connected devices and a clinical team, working inside partner health systems and billed mainly to Medicare.
Keona Health makes CareDesk, call-center and nurse triage software with Schmitt-Thompson protocols, scheduling, and an AI agent named Kara that answers routine patient calls.
Infermedica makes AI triage software that interviews patients about their symptoms by chat or voice, supports nurses and call center agents, and recommends the right level of care.
Luma Health is a patient access and outreach product for ambulatory groups. Practices use two-way messaging, reminders, and waitlist tools to cut no-shows and fill empty slots.
PerfectServe provides clinical communications, physician scheduling, and care-team routing for hospitals and health systems.
Spruce Health is a clinical communications platform offering HIPAA phone, SMS, fax, video telemedicine, and team chat in a shared inbox for ambulatory and specialty practices.
Prevounce Health is remote care software with cellular-connected devices and optional care managers for remote patient monitoring, chronic care management, and annual wellness visits.
Talkie.ai makes AI voice agents that answer patient phone calls for medical practices, booking appointments and handling refills inside the practice's EHR.
CipherHealth is a patient outreach and rounding product for hospitals and ambulatory groups. Care teams use it for post-discharge contact, rounding workflows, and related outreach programs with named owners.
Tenovi makes a plug-in cellular gateway and connected devices that send remote monitoring readings from more than 60 Bluetooth devices to care teams without Wi-Fi or an app.
Hello Patient runs AI phone, text, and chat agents for outpatient practices as a managed service, connected to each practice's EHR.
Relatient is a patient scheduling and engagement suite for ambulatory groups. Practices use reminders, self-scheduling, and two-way messaging as one access layer tied to the EHR schedule.
Syllable is a platform for building AI voice, text and chat agents, used by health systems to answer patient calls and schedule visits through Epic.
Emitrr is a HIPAA-oriented SMS and AI receptionist platform for medical and dental practices.
Courier Health is a New York City software company whose CRM helps drug manufacturers' patient services, market access, and field teams track each patient's path from prescription to the start of a specialty therapy, with hub, specialty pharmacy, copay, and field data in one record.
Rhinogram provides HIPAA-oriented patient text messaging and team inbox workflows for practices, without requiring a patient app.
Clearwave provides patient intake and registration software for self-service check-in, eligibility, and related front-door workflows that connect to ambulatory EHRs.
TigerConnect provides secure clinical messaging and collaboration workflows for hospitals and care teams.
Dialog Health provides HIPAA-compliant SMS outreach and two-way texting for hospitals and clinics running appointment and care campaigns.
CareMessage is a nonprofit patient engagement platform that helps safety-net clinics reach patients over SMS.
Smart Meter makes cellular-connected blood pressure cuffs, glucose meters, and scales that send readings to remote monitoring software without Bluetooth, Wi-Fi, or an app.
Doximity is a clinician network and workflow product used heavily for physician outreach, referrals, and Dialer-style calling. Health systems buy the habit and network effects among clinicians.
Parakeet Health makes AI agents that handle patient calls, texts, email, faxes, and web scheduling for specialty groups, priced on results such as booked appointments.
Vivo Care runs remote patient monitoring and chronic care management programs for practices, with cellular devices, software and a US nurse team.
Solutionreach is a patient communications product for practices that need reminders, confirmations, and two-way texting without a heavy platform project.
Yosi Health makes patient intake software that collects registration, insurance cards, clinical history, consents, and scored screening questionnaires on the patient's phone before a visit and writes them into Epic or athenahealth.
ThoroughCare is care coordination software that helps practices run annual wellness visits, chronic care management, and remote patient monitoring, with care plans, time tracking, and billing reports.
QliqSOFT provides secure clinical messaging, AI chatbots, and telehealth for mid-market providers and home-based care organizations.